SAPDAY Priority Now Support - PNOW
Hyper Prioritize Your SAP Support with Priority Now Support from SAPDAY
With ongoing uncertainty SAPDAY can support your SAP landscape should you suffer from a Priority Now (PNOW) System is Down.
Your organization can have PNOW support from SAPDAY providing Immediate Extreme Support for your SAP environments. SAPDAY can provide priority "extreme" if the problem has very serious consequences for the strategy of the organization, has the potential to affect organizational reputation, if the problem has extreme consequences for normal organizational processes or technology processes and urgent work cannot be performed within your organization.
Are you and your organization prepared should a PNOW event affect you?
With heightened tensions and uncertainties such as the Coronavirus (COVID-19) outbreak and various global conflicts, the health and well being of your people, employees, customers, suppliers, communities and partners remain paramount for SAPDAY. We know from first hand experience that many organizations take organizational continuity extremely seriously and have solid plans around system and infrastructure failures. Nonetheless, we know a number of Our Customers are very concerned about their readiness to cope with the potential risk of an outage to their SAP environment.
It is important in these times that we seek to simply do the right thing for Our Customers who have a desire for immediate SAP support. With that in mind SAPDAY is here to help with your serious organizational continuity.
SAPDAY benefits from being a global organization with over 5,000 People who are uniquely placed to deliver services from a number of countries, reducing both Your and Our risk. SAPDAY is insulated with both our local and global support and delivery model that presents a reduced risk option for ongoing SAP Support. If you suffer a PNOW issue, please get in contact with SAPDAY and we will get your organization back up and running. SAPDAY will need to be given access either remotely or physically as the case requires and that the site or organization doesn’t have restrictions in place that prevent active diagnosis and remediation.
Priority Now Support
SAPDAY's Service Level Agreement offers a Response Time of 1 Minute, we operate a 24 x 7 x 365 Support Service and provide 15 minutely updates to Our Customers. In the event of a severe outbreak of Coronavirus or any other catastrophe, SAPDAY can provide Support Services locally, from another region or multiple locations to ensure continuity of service for your organization. PNOW has a SAP technical expert dedicated to each of Our Customers that has a strong understanding of Your SAP environment.
HEAR FROM OUR CUSTOMERS
CHEVRON
The SAPDAY Priority Now support team is the best in the world. Our SAP support call, emails and webchats are responded to within 1 minute. We have an extensive SAP footprint. SAPDAY are the masters at providing immediate SAP support 24x7x365. SAPDAY are most responsive provider we have ever worked with, they provide the SAP support services that we want, they are easy to talk with, they understand our organization and understand the energy sector. There is no reason for us to choose any other SAP support supplier.
SWISSCOM
Swisscom partnered with SAPDAY for our SAP Ariba implementation. Given the great implementation and the fact that SAPDAY knew our SAP environment end to end, we decided to engage with SAPDAY for Priority Now support. SAPDAY is the most response organization that we have ever dealt with. Their SAP support service responsiveness always continues to improve more and more. Our supplier network through our SAP Ariba footprint is very important to Swisscom. Without SAPDAY, we would not be able to deliver as effectively to Our Customers, through Our Suppliers.
DAIKIN
Daikin is a global leader in air-conditioning technology because of our focus on Our Customer's comfort and convenience. Daikin chose SAPDAY for their focus on providing us with comfort and convenience knowing our SAP investment is in good hands supported through SAPDAY's best in class Priority Now support. SAPDAY's knowledge of SAP technologies is second to none. Their responsiveness is outstanding. If your organization requires extreme SAP support then Daikin highly recommends SAPDAY.