SAPDAY is supporting Clariant worldwide to meet the overall organizational objectives, this is what all organizations are striving to achieve, but every team has only so many resources, meaning to facilitate large scale change you sometimes need to take a different approach.

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Faced with an international SAP rollout project covering 53 countries and over 17,000 employees, Clariant who is a global chemical specialist, required 150 additional people, who were SAP specialists, within a year. To meet the timeframe effectively without loading too much work on the HR staff, the Swiss manufacturer considered putting a specialized supplier in place to manage the whole project.

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Following consultation around the best supplier responses, SAPDAY was established as a Managed Talent Provider for SAP Professionals and managed the entire SAP Talent process through a dedicated team, covering:

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• Taking over of vacancies and comprehensive requirements analysis with the operating departments

• Design of the recruitment strategy for the open positions with our People and Culture Team and our SAP Team

• Design and publication of job advertisements, conceptualization and accomplishment of recruitment campaigns

• Establishment and maintenance of a qualified candidate pools

• Coordination and processing of sourcing requests via third parties including social media

• Applicant and candidate management, short listing and interviewing

• Regular management reporting

• Led the review of internal People and Culture, Technology and SAP - SAPDAY provided recommendations for further improvement

• Negotiations of offers

• Onboarding of the SAP Professionals

• Ongoing training and development of the SAP Professionals

• Delivered the retention strategy

• Ongoing talent surveys
   

The result

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A significant reduction in workload within just one month for our People and Culture, Technology and SAP teams. Significant cost reduction as compared with appointing a supplier for the entire initiative and of course the delivery of the additional 150 SAP specialists within the year in line with the roll out plan.

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Grundfos is the largest pump manufacturer in the world, with head office in Bjerringbro, Denmark. Grundfos has over 19,000 employees worldwide and has a turnover of over 3 Billion Euro. The Grundfos Group is represented by companies in all parts of the world. In addition, Grundfos products are merchandised by distributors in more than 50 countries.

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SAPDAY's goal was to recruit 100 SAP internal permanent employees over a 2 year period.

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Engagement Objectives

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Grundfos needed to build a roll out team to implement SAP across over 50 countries. Grundfos was looking to engage with a specialized recruitment partner who could give them access to both local and global SAP experts. Both local and global resources were needed to ensure global templates complied with local needs. Grundfos’s internal recruitment team had exhausted all avenues for finding the correct quality and quantity of resources.

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Solution

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Grundfos and SAPDAY agreed an initial 6 month period of exclusive engagement to help fill the relevant global demand for SAP Professionals. SAPDAY quickly assembled a 100% focused team to manage the task. From sourcing SAP Professionals internal to SAPDAY, to sourcing globally, to running consolidated interview days proved highly successful. The sourcing traction was initiated and maintained. The campaign involved targeted sourcing into SAP consulting firms nationwide in Denmark, SAP end users in Denmark and to the wider European and Global SAP marketplace. Amongst the many innovative ways of finding the best SAP Talent, SAPDAY devised block interview days which took place remotely, chosen to maximize the attendance of SAP Talented People, regardless of location.

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Results

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• 917 Resumes presented to Grundfos

• 537 initial interviews held by Grundfos

• 177 final interviews

• 101 SAP professionals engaged by Grundfos

• CV sent to first interview = 1.7

• First interview to hire = 5.3

• CV to hire = 9.07

• Final interview to hire = 1.75

The Coca-Cola Company is a global beverage corporation incorporated under Delaware's General Corporation Law and is headquartered in Atlanta, Georgia, USA. The Coca-Cola Company has interests in the manufacturing, retailing, and marketing of beverages, concentrates and syrups. 

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The Coca-Cola Company Company has in excess of 86,000 employees worldwide and produces over $37 Billion USD in annual revenue.

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Until recently, Coca-Cola had handled SAP Talent Acquisition in house, but it realized there was untapped potential to find good SAP Professionals. “We didn’t feel that we were tapping into all possible sources of SAP Talent and whilst we were doing well in capturing people who were actively looking for jobs, we weren’t finding SAP Professionals who were not happy in their existing position,” says Kristin Painter, Talent Acquisition Partner at Coca-Cola. “We wanted to do more on the advanced side of SAP Talent, given our move to SAP Cloud Technologies such as SuccessFactors.”

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Solution

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To improve how it found and recruited the best SAP Talent, Coca-Cola turned to SAPDAY, who provided consultants working both on site at Coca-Cola offices and remotely. Having this presence enables SAPDAY to fully handle Coca-Cola's SAP recruitment initiative, at a comparable cost to having an in house SAP recruitment team and gives Coca-Cola access to SAPDAY’s expertise and contacts in SAP staffing. “We had an established relationship where SAPDAY had recruited people for us over time”, says Painter. “We knew they specialized in only SAP, so that made them a natural choice, we didn’t look elsewhere.”

 

The on site and remote consultants from SAPDAY works with Coca-Cola’s SAP Talent Acquisition Teams to understand what demand is coming into the Coca-Cola's SAP Projects and Initiatives pipeline and hence what types of people are needed. SAPDAY also works with specific Coca-Cola managers to define the precise job specification, salary expectations, skills and competency requirements. Once the role is defined, SAPDAY’s consultants handle advertising, the initial filtering of candidates, arranging first and second interviews and onboarding.

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Benefits

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“SAPDAY have delivered outstanding SAP experts, I don’t think we would have found through conventional job advertisements”, says Painter. SAPDAY are highly responsive, efficient and always look for ways for Coca-Cola to enhance our SAP investment.

Sigma Healthcare Limited is a full line wholesale and distribution business to pharmacy. It is also the owner of Australian pharmacy retail brands: Amcal Max, DDS, Amcal and Guardian.  Sigma was founded in Melbourne, Victoria, Australia in 1912. Sigma delivers over $4 Billion in annual revenue and has over 1,200 employees.

 

Sigma decided to take a look into the future to ensure customers were right at the heart of their organization. The decision has since transformed the company and made it much more responsive to what customers need. As part of this process, Sigma did a deep dive into what their customers really wanted when engaging with the organization. It used this process as a lens to review policies, procedures, technology and how to better connect with them.

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Sigma implemented SAP Commerce Cloud and Qualtrics software that allows the organization to improve how customers purchase, offering faster checkout, clearer product details and better customer experience. 

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SAPDAY fast tracked SAP recruitment and onboarding transformation during a coronavirus lockdown for Sigma, for this important initiative. 

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Challenges

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Whilst all Organizations have been moving toward digital SAP transformation, manual and paper based processes have been more common. Recruitment and onboarding historically required that talent be present onsite as they move through the process. As the COVID-19 pandemic causes state, territory, country and worldwide lockdowns, Sigma quickly moved to a 100% virtual SAP recruitment and onboarding model with SAPDAY.

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Solution

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With SAPDAY, Sigma quickly transformed its SAP talent acquisition and onboarding to digital processes to minimize business disruption. As part of the SAPDAY Recruitment Process Outsourcing program, video interviews and other technologies have been introduced to both talent and hiring managers. Recruiting and onboarding teams are engaging talent and hiring managers virtually whilst they work remotely. 

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Results

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• In just 2 weeks, the virtual SAPDAY Recruitment Process Outsourcing team administered 450 video interviews and technical screening remotely

• 45 hiring manager interviews were completed daily in a remote fashion

• Virtual onboarding has helped 45 new employees prepare for Day 1

• Recruitment disruption has been avoided

• Both hiring managers and talent are presented with a highly supportive experience, even though they can't be onsite

• Perfect for both Sigma and their New SAP Experts

Hilti is a multinational organization that develops, manufactures and markets products for the construction, building maintenance, energy and manufacturing industries, mainly to the professional end user. It concentrates mainly on anchoring systems, fire protection systems, installation systems, measuring tools, detection tools, laser levels, power tools and related software and services.

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Engagement Objectives

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A SAP template and 5 year global roll out were planned. Hilti engaged SAPDAY to hire the core SAP central team members permanently at the outset to build internal capability. SAPDAY were engaged to provide customer side experts during the template build and continue to fill the missing vacancies, develop add on SAP functionality and replace systems integration staff for roll out phases. The best SAP talent were placed in: United Kingdom, USA, Australia, Singapore, China, Ireland, Norway, Sweden, Finland, Belgium, Luxembourg, Netherlands, Greece, Portugal, Spain, Hungary, France, Italy, Germany, Poland and around the world.

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Solution

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Using a multi country sourcing model SAPDAY were able to deliver high quality, valued experts to Hilti as both employees and consultants and at favorable rates contributing to significant cost and time savings to Hilti across their global program. Hilti were able to retain much of their internal SAP knowledge by working with SAPDY to build a permanent and stable resource base in their SAP Centre of Excellence.

Mercedes-Benz is one of the biggest producers of premium cars and the world's biggest manufacturer of commercial vehicles with a global reach. They provide financing, leasing, fleet management, insurance and innovative mobility services.

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The special ownership structure of Mercedes-Benz guarantees the entrepreneurial freedom of the Mercedes-Benz Group, making it possible for the company to plan over the long term and to undertake significant up front investments in the safeguarding of its future. Mercedes-Benz has over 300,000 People Worldwide and revenue of over 172 Billion Euro.

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Engagement Objectives

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Mercedes-Benz needed to build a roll out team to implement SAP across over 500 associated Mercedes-Benz companies. Mercedes-Benz looked to engage a global SAP Talent and Recruitment provider. Mercedes-Benz chose SAPDAY due to SAPDAY's global reach and local presence. Mercedes-Benz were looking for more than just a recruitment partner. Mercedes-Benz engaged SAPDAY to build a SAP Talent and Recruitment Center of Excellence for Mercedes-Benz. 

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Solution 

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Mercedes-Benz and SAPDAY agreed to a 5 Year exclusive engagement to help fulfill the ongoing global demand of Mercedes-Benz for SAP Experts. SAPDAY enabled a multifaceted engagement model of onsite, remote and offshore in various locations around the world. SAPDAY had a ready SAP Talent Pool specific to the vehicle market for Mercedes-Benz, having worked on important SAP initiatives with organizations such as Toyota and Nissan. The brief was beyond just recruitment. The engagement involved a close partnership with SAPDAY, in designing and building for Mercedes-Benz with a SAP Talent and Recruitment Center of Excellence including employer branding, sourcing, recruitment, executive recruitment, onboarding, retention strategies, assistance with performance & goals, ongoing training in new technologies from SAP, building a specific SAP Talent Portal for Daimler, Talent Coaching, Training and People Support.  

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Outcomes

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In order to build the SAP Talent and Recruitment Center of Excellence with precision, Mercedes-Benz  required the leadership from SAPDAY. Mercedes-Benz's core business is vehicles and SAPDAY's core business is SAP Talent, projects and technologies. Mercedes-Benz engaged with SAPDAY to deliver with quality and do what SAPDAY does best.